Returns & Exchanges

At Pagani Design, we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure a hassle-free refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and shipping instructions.

2

Prepare the Package

Securely place the watch in its original Pagani Design presentation box, ensuring all protective films, warranty cards, and manual booklets are included.

3

Ship the Item

Affix the provided return label to your package and drop it off at any authorized courier location; we recommend obtaining a tracking receipt for your records.

4

Inspection and Refund

Once our quality control team verifies the watch's condition, your refund will be processed to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing